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Niva Bupa Health Companion vs ICICI Lombard Complete Health Insurance (Health Shield)
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Compare Niva Bupa Health Companion and ICICI Lombard Complete Health Insurance (Health Shield)
Claims Track Record:
Niva Bupa Health Companion
Niva Bupa Health Insurance Company Limited has a claim settlement ratio of 85.18% and claims incurred ratio of 65.44%. It has settled 99.95% of claims in less than 30 days. The company has received higher complaints related to claims as compared to other insurers.
Service Experience:
Niva Bupa Health Companion
Niva Bupa Health Insurance Company Limited offers customer service via its toll-free number and Twitter account. Based on our research, the Twitter response rate is average, and the toll-free response rate is average as well.
Product Benefits:
Niva Bupa Health Companion
As part of the Niva Bupa Health Companion Plan, hospitalisation expenses as well as pre and post-hospitalisation expenses are covered. Pre-hospitalisation expenses are covered for 30 days before hospitalisation and post-hospitalisation expenses are covered for 60 days after discharge, both up to the sum insured. Additionally, the plan covers all day care treatments, domiciliary treatments, inpatient organ donor expenses, and modern treatments (except robotic surgeries) up to the sum insured. It also covers consumables up to the sum insured, if you opt for an add-on. The Niva Bupa Health Companion Plan comes with no room rent limits. But, if you get hospitalised in the ICU, there is a rent limit; you can choose any room except suites. There are no financial sub-limits on common treatments or surgeries like cataract treatments, joint replacement surgeries, etc., and the plan doesn’t come with any copays either. However, there is an optional deductible of Rs 1 Lakh, 2 Lakhs, 3 Lakhs, 4 Lakhs, 5 Lakhs, or 10 Lakhs. The Niva Bupa Health Companion Plan has a waiting period of 36 months for pre-existing diseases and a waiting period of 24 months for specific diseases.